Privacy Policy

Effective Date: February 1, 2025

1. Introduction Welcome to ROMAC Systems (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal data.
    
2. Information We Collect We collect the following types of information:

• Personal Information: Name, email address, phone number, billing details, and other contact information.
• Account Information: Username, password, and preferences related to our services.
• Payment Information: When applicable, we collect payment details for transactions, which are processed securely by third-party payment processors.
• Usage Data: Information on how you interact with our website, including IP addresses, browser type, pages visited, and other analytical data.
• Cookies and Tracking Technologies: We use cookies to enhance user experience and analyze website performance.

3. How We Use Your Information We use the collected information to:

• Provide and improve our services;
• Process transactions and send invoices;
• Communicate updates, offers, and customer support;
• Enhance website security and prevent fraud;
• Comply with legal and regulatory requirements.

4. Data Sharing and Third-Party Services We do not sell your personal information. However, we may share data with:

• Service Providers: Third-party vendors who assist in payment processing, hosting, and analytics;
• Legal Compliance: When required by law, court order, or governmental authority;
• Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred to the new entity.

5. Data Security We implement security measures to protect your information, including encryption, secure access controls, and periodic security assessments. However, no method of transmission over the Internet is 100% secure.
    
6. Your Rights You have the right to:

• Access, update, or delete your personal information;
• Opt-out of marketing communications;
• Request data portability, where applicable;
• Withdraw consent where processing is based on consent. To exercise these rights, contact us at [Your Contact Email].

7. Data Retention We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.
    
8. Third-Party Links Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
    
9. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
    
10. Contact Information For questions or concerns regarding this Privacy Policy, please contact us at:

• Email: support@romacinc.com
• Address: ROMAC Systems, 333 Strawberry Ln., Caryville, TN 37714